Privacy Policy

I. What we collect

Only the form on the Contact and Quote page collects information. The fields are name, phone or WeChat, company or store name, and requirement notes. You enter this content yourself.

Server access logs record IP address, access time, request path and browser identifier for fault diagnosis and traffic statistics. They are not used to identify individuals.

II. Purpose and scope of use

Form information is used only to answer this inquiry, to provide selection advice and a quotation, and, with your consent, to follow up on order matters. We do not use it for marketing unrelated to this inquiry, and we do not sell, rent or disclose it to third parties.

III. Retention period

Inquiry data is kept for no more than 12 months after the inquiry closes. Information on customers who have placed orders is handled under contract and financial record retention requirements. Data beyond those periods is deleted or anonymized.

IV. How to delete data or withdraw consent

You may ask to access, correct or delete the information you submitted at any time, and you may withdraw your earlier consent. Email 13168755111@szxtiot.com or call 13168755111, note the details that need handling, and we will respond within 7 business days.

V. Cookies and third-party resources

This site is a set of static pages. It uses no advertising or analytics cookies and loads no external fonts, icon libraries or third-party scripts. All styling and images are served from this domain.

VI. Data on the device

Scan records and query logs generated by price checkers running in a store belong to the customer and are managed and retained by the customer. When providing remote technical support, we view only the logs necessary and only within the scope the customer authorizes, and we do not collect business data on our own initiative.

VII. Minors

This site serves businesses and institutions and does not collect information from minors. If you believe a minor submitted information by mistake, contact us and we will delete it.

VIII. Contact

Shenzhen XTIOT Technology Co., Ltd.
Email: 13168755111@szxtiot.com（Sales）／13828891549@szxtiot.com（Technology）
Phone: +86 13138881881 / +86 13302928235
Address：Shenzhen, Guangdong, China

IX. Policy updates

If the policy changes, we update this page and the date shown above. Where a change widens the scope of collection, we post a separate notice beside the form.